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Detroit

Welcome to the Neighborhood Health Centers at Crossover Detroit

It’s easy for Amazon employees, spouses, and their children to get quality, affordable healthcare. Our Neighborhood Health Centers (NHCs) at Crossover are exclusively for you. The care team is available online and in person. We offer a wide range of health services and visits are never more than $45. Watch the video below to see for yourself.

What’s New at the NHCs at Crossover

questions icon graphic

Eligibility Updates

Starting April 1, associates not enrolled in an Amazon health plan will not be eligible to receive Chiropractic or Physical Therapy care at the NHCs. Everyone can use the NHCs for Primary Care, Health Coaching and 5 free Mental Health visits per year.

If you need assistance transitioning your care to a community provider call us at 888-854-1397.

Man standing out on city street in the rising sunlight

Managing Sleep Schedules

Working the night shift can throw off your body’s circadian rhythms. Shift workers can create a routine and plan to wake just before your shift starts, keeping sleep consistent even on your days off.

Scrabble tiles spelling "GET GOOD SLEEP"

Take our Sleep Quiz

Consistent behaviors around sleep improve its quality. Take our quiz to see if you’ve mastered a relaxing routine and bedtime schedule or could use some improvement.

questions icon graphic

Eligibility Updates

Starting April 1, associates not enrolled in an Amazon health plan will not be eligible to receive Chiropractic or Physical Therapy care at the NHCs. Everyone can use the NHCs for Primary Care, Health Coaching and 5 free Mental Health visits per year.

If you need assistance transitioning your care to a community provider call us at 888-854-1397.

Man standing out on city street in the rising sunlight

Managing Sleep Schedules

Working the night shift can throw off your body’s circadian rhythms. Shift workers can create a routine and plan to wake just before your shift starts, keeping sleep consistent even on your days off.

Scrabble tiles spelling "GET GOOD SLEEP"

Take our Sleep Quiz

Consistent behaviors around sleep improve its quality. Take our quiz to see if you’ve mastered a relaxing routine and bedtime schedule or could use some improvement.

Services
In Person =
Virtual =
One simple place to go for quality care. The care team is available online and in person. We offer a wide range of health services and visits are never more than $45.

Primary Care

Pediatric Care

Mental Health

Health Coaching

Physical Therapy

Prescriptions

Lab Work

Care Navigation

NHCs Near You

Crossover serves our Amazonian’s everywhere virtually and in person with multiple Health Centers in the Detroit area. Explore the map below to find a location near you.
Amazon Detroit NHC locations in a Texas state shape vector
Detroit Health NHCs
Royal Oak
Westland
Explore the map to see other locations near you

Crossover Royal Oak

424 E. 4th Street, Suite 100,
Royal Oak, MI 48067

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

Explore the map to see other locations near you

Crossover Westland

2118 S Wayne
Westland, MI 48186

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

Fees

Enrolled in an Amazon Health Plan?
In-Network, Shared Deductible, Standard plans
Service
Cost

Nurse & Lab-Only Visits
(For ages 12 and older)

$0

Health Coaching
(For ages 18 and older)

$0

Preventative Care
(For ages 12 and older)

$0

Sick Care
(same-day or next day for all ages)

$25*/10**

Primary Care
(For ages 12 and older)

$25*/10**

Mental Health
(For ages 18 and older)

$25*/10**

Physical Medicine
(For ages 18 and older)

$25*/10**

*In Person
**Virtual

Not Enrolled in an Amazon Health Plan?
Self Pay
Service
Cost

Nurse & Lab-Only Visits
(For ages 12 and older)

$0

Health Coaching
(For ages 18 and older)

$0

Preventative Care
(For ages 12 and older)

$45

Sick Care
(same-day or next day for all ages)

$45

Primary Care
(For ages 12 and older)

$45

Mental Health
(For ages 18 and older)

$45

Physical Medicine
(For ages 18 and older)

$45

Health Savings Plan
Service
Cost

Nurse & Lab-Only Visits
(For ages 12 and older)

$0

Health Coaching
(For ages 18 and older)

$0

Preventative Care
(For ages 12 and older)

$0

Sick Care
(same-day or next day for all ages)

$45/4.50*

Primary Care
(For ages 12 and older)

$45/4.50*

Mental Health
(For ages 12 and older)

$45/4.50*

Physical Medicine
(For ages 18 and older)

$45/4.50*

*All visits (in-person and virtual) are $45 until deductible is met. Once met, visits are $4.50

What our members say…

“If you’re an employee of Amazon I highly recommend you & your family utilizing every medical benefit being offered here.”

“I am incredibly amazed by the service & quality at this (NHC at Crossover) facility.”

Common Questions

All full-time, part-time, and seasonal Amazon employees (blue and white badges) and their family members (spouses & dependents ages 0 and up) are eligible to receive care from the NHCs at Crossover. You do not need to be enrolled in Amazon Benefits or any other medical benefits to receive care.The NHCs are not open to the public and exclusively serve Amazon employees and their families.
Expect upfront billing and no hidden fees when receiving care. If you are enrolled in Amazon Benefits, preventive care, health coaching, lab work, and nurse visits are offered at no cost. All other services are never more than $45. On some of the Amazon health plans, virtual services are just $10. If you are not enrolled in Amazon Benefits, health coaching, lab, and nurse visits are offered at no cost. All other services are $45 per appointment. A complete fee and service schedule can be found above.
The choice is yours! You are not required to switch your primary care physician to use Crossover’s services. In fact, you can use Crossover in conjunction with your current physician to best meet your health needs or for the times you need quick, convenient attention.
No, Amazon will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover Health does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.
Questions?

Give us a call at 1-888-854-1397