Joel Haugen has spent his career focused on product strategy and successful large scale system implementations, with significant experience in aligning client needs with the right solutions. As the Chief Product Officer for Crossover Health, Joel is responsible for developing and executing the strategic product roadmap, including scaling the solutions portfolio from design and tech enablement to delivery and optimization. His scope is inclusive of Crossover’s comprehensive full-stack care delivery service that spans engagement, care delivery, payment and outcomes.
Joel joins Crossover from Optum, most recently serving as head of product for the provider market at OptumInsight, a role that capped his 15-plus-year career with the information technology and services organization of United Health Group. There he led the development of, and go-to-market approach for, provider market products and services for OptumInsight, with revenues in excess of $2 billion. Prior to Optum he was a senior consultant with Accenture, focusing on supply chain management solutions and large scale global implementations. Among his wide range of skills and experience are a strong technical foundation and a deep data analytics acumen inclusive of clinical performance and population health metrics; payer innovation including financial analysis, network development and incentive modeling; and seasoned leadership, having managed diverse teams of project managers, developers and support teams.
Joel holds a Bachelor of Arts in both Management Information Systems and Communications from Luther College in Decorah, Iowa. A Minnesota resident along with his wife and three school age daughters, Joel enjoys coaching his children’s sports, curling, and spending time on the lakes with family and friends.