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This is the intro paragraph in the main banner.

 

Center Multi Column with Icons, Text, and Intro, The Crossover Difference Example

At Crossover, healthcare is simple to navigate and personalized to meet your needs. As a Crossover member, you’ll get the care you need, when you need it from a team of health professionals who work together to provide the best care possible. Crossover is:
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Convenient

Choose between in-person and virtual visits.

 

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Trusted

The results speak volumes. Crossover has a 96% member satisfaction score.

 

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Affordable

Enjoy care at a low or no cost.* No billing hassles, no worries!

 

Feature Cards What's Happening at Crossover Example

Venn Diagram showing what screens everyone should have. It also calls out men and women specific screens.

Don’t Wait for Signs: Screen Now

Many of our biggest health issues are preventable. With proactive check-ins and screenings, we can find concerns early. Connect with your Primary Care Team at the NHCs at Crossover for inclusive guidance based on sex/gender, age, health history, and concerns.

 

Crossover providers in a care team meeting in the bullpen.

Get to Know Your Provider Team

Crossover uses a collaborative team of providers to deliver high-quality Primary Care on your terms. Our blog explains how doctors (MDs or DOs), nurse practitioners (NPs), and physician assistants (PAs) can all diagnose and treat urgent and chronic conditions.

 

Man with salt and pepper beard and glasses smiling with defocused woods in background.

Time for a Mid-Year Check

June is Men’s Health Month, Pride Month, and the year’s halfway mark, making it the perfect time to check in with your Primary Care Team. No matter what type of care you need, the NHCs at Crossover support your well-being through check-ups and personalized preventive care plans. Ready to feel your best?

 

Two Column Accordion with Two Column Table Fees Example

Enrolled in Comcast Medical Plan?
Employees Enrolled in
a Pay Now / Pay Later Medical Plan
Service
Cost
First Aid*
$0
Vaccinations**/Flu Shots
$0
Labs***
$0
Primary Care
$0
Annual Physicals
$0
Health Coaching
$0
Optometry
$0
Mental Health****
$0

Corrective Eyewear
(offered by VSP)

Dental*****
(offered by Onsite Dental)

Physical Therapy
(offered by Zarett Rehab & Fitness)

 

Cost subject to individual’s insurance, if any

 

*First aid appointment includes evaluation/treatment for minor illnesses and injuries. First Aid is also available to visitors (including employees & non-employees) to the Philadelphia Campus.

**For non-Pay Now/Pay Later plan members, travel vaccinations are $0 for any individual traveling at the direction of Comcast NBCUniversal.

***$0 lab fee is only for in-house labs and blood draws. All outside lab orders will be billed according to your health insurance.

****Although Crossover Mental Health services are only available to employees enrolled in Pay Now/Pay Later, the ComPsych Guidance Resources Employee Assistance Program (EAP) offers 10 free sessions per issue to all full-time employees and contractors who are eligible for coverage under Comcast medical plans (whether they are enrolled or not).

*****Dental – United Concordia PPO is in network; Aetna DMO is not in network (Fee for service will apply).

 

Not Enrolled in Comcast Medical Plan?
Full and Part-time Employees, CoOps, and Interns Not Enrolled in a Comcast Medical Plan
Service
Cost
First Aid*
Vaccinations**/Flu Shots
Optometry
Mental Health***
Primary Care
Annual Physicals
Health Coaching

Labs****

Corrective Eyewear
(offered by VSP)

Dental*****
(offered by Onsite Dental)

Physical Therapy
(offered by Zarett Rehab & Fitness)

 

Cost subject to individual’s insurance, if any

 

*First aid appointment includes evaluation/treatment for minor illnesses and injuries. First Aid is also available to visitors (including employees & non-employees) to the Philadelphia Campus.

**For non-Pay Now/Pay Later plan members, travel vaccinations are $0 for any individual traveling at the direction of Comcast NBCUniversal.

****Although Crossover Mental Health services are only available to employees enrolled in Pay Now/Pay Later, the ComPsych Guidance Resources Employee Assistance Program (EAP) offers 10 free sessions per issue to all full-time employees and contractors who are eligible for coverage under Comcast medical plans (whether they are enrolled or not).

****$0 lab fee is only for in-house labs and blood draws. All outside lab orders will be billed according to your health insurance.

*****Dental – United Concordia PPO is in network; Aetna DMO is not in network (Fee for service will apply).

 

Three Column Inside an Accordion, Services and Fees Example

PepsiCo employees have access to a variety of Crossover virtual services via our secure online platform. Your onsite provider can also connect you to these new, wider range of medical services—all from the Crossover care team. If you are a PepsiCo employee located in Purchase, NY or Auburn, WA, you also have access to select in-person services.

 

Available Services
  • Virtual =
  • In Person =
  • Service
    Virtual
    In Person
  • Annual Physical
  • Primary Care
  • Health Coaching
  • Mental Health
  • Physical Therapy
  • Care Team Messaging
Fees
Enrolled in PepsiCo Health Plan?*
Service Cost
Preventative Care (E.g. Annual Physical) $0
Primary Care (E.g. Sick Care) $0
Health Coaching (E.g. Nutrition Education) $0
Mental Health Care $0
Physical Therapy $0
Care Team Messaging (Unlimited) $0

*These fees also apply to adult dependents (age 18+) only if they are enrolled in the eligible employee’s medical plan through PepsiCo.

 

Service Cost
Preventative Care (E.g. Annual Physical) $0
Primary Care (E.g. Sick Care) $35***
Health Coaching (E.g. Nutrition Education) $0
Mental Health Care $35
Physical Therapy $35
Care Team Messaging (Unlimited) $0

*These fees also apply to adult dependents (age 18+) only if they are enrolled in the eligible employee’s medical plan through PepsiCo.

**For those enrolled in a Kaiser medical plan who require labs, prescriptions, or a referral to a specialist, they will need to visit a Kaiser Primary Care Physician or pay out of pocket in full for these services.

***Per IRS guidelines, a copay is required to maintain HSA eligibility. No copays are required once the plan deductible has been met.

 

Not Enrolled in PepsiCo Health Plan?*
Service Cost
Preventative Care (E.g. Annual Physical) $0
Primary Care (E.g. Sick Care) $35
Health Coaching (E.g. Nutrition Education) $0
Mental Health Care $35
Physical Therapy $35
Care Team Messaging (Unlimited) $0

*$0 lab fee is only for in-house labs and blood draws. All outside lab orders will be billed according to your health insurance.

**$5 cost is for any medications dispensed at a Crossover health center location. If the medication you are prescribed is not carried by the health center, your care team can send the prescription electronically to the pharmacy of your choice. Prescriptions dispensed outside of Crossover will be billed according to your health insurance.

 

Available Services
  • Virtual =
  • In Person =
  • Service
    Virtual
    In Person
  • Annual Physical
  • Primary Care
  • Nurse Visit
  • Health Coaching
  • Mental Health
  • Physical Therapy
  • Routine Labs
  • Medications
  • Care Team Messaging
Fees
Enrolled in PepsiCo Health Plan?*
Service Cost
Preventative Care (E.g. Annual Physical) $0
Primary Care $0
Nurse Visit $0
Health Coaching (E.g. Nutrition Education) $0
Mental Health Care $0
Physical Therapy $0
Routine Labs*** $0
Medications**** $0
Care Team Messaging (Unlimited) $0

*In-person services at the Employee Health and Wellness Center in Purchase, NY are available for PepsiCo employees only. Employee dependents (age 18+) have access to virtual services but do not have access to in-person services at this location.

**Not all services are available in person.

***$0 lab fee is only for in-house labs and blood draws. All outside lab orders will be billed according to your health insurance.

****$0 cost is for any medications dispensed at a Crossover health center location. If the medication you are prescribed is not carried by the health center, your care team can send the prescription electronically to the pharmacy of your choice. Prescriptions dispensed outside of Crossover will be billed according to your health insurance.

 

Service Cost
Preventative Care (E.g. Annual Physical) $0
Primary Care $0
Nurse Visit $0
Health Coaching (E.g. Nutrition Education) $0
Mental Health Care $0
Physical Therapy $0
Routine Labs*** $0
Medications**** $0
Care Team Messaging (Unlimited) $0

*In-person services at the Employee Health and Wellness Center in Purchase, NY are available for PepsiCo employees only. Employee dependents (age 18+) have access to virtual services but do not have access to in-person services at this location.

**Not all services are available in person.

***For those enrolled in a Kaiser medical plan who require labs, prescriptions, or a referral to a specialist, they will need to visit a Kaiser Primary Care Physician or pay out of pocket in full for these services.

****Per IRS guidelines, a copay is required to maintain HSA eligibility. No copays are required once the plan deductible has been met.

*****$0 lab fee is only for in-house labs and blood draws. All outside lab orders will be billed according to your health insurance.

******$0 cost is for any medications dispensed at a Crossover health center location. If the medication you are prescribed is not carried by the health center, your care team can send the prescription electronically to the pharmacy of your choice. Prescriptions dispensed outside of Crossover will be billed according to your health insurance.

 

Not Enrolled in PepsiCo Health Plan?*
Service Cost
Preventative Care (E.g. Annual Physical) $0
Primary Care $35
Nurse Visit $0
Health Coaching (E.g. Nutrition Education) $0
Mental Health Care $35
Physical Therapy $35
Chiropractic $35
Routine Labs* $0
Medications** $5
Care Team Messaging (Unlimited) $0

*$0 lab fee is only for in-house labs and blood draws. All outside lab orders will be billed according to your health insurance.

**$5 cost is for any medications dispensed at a Crossover health center location. If the medication you are prescribed is not carried by the health center, your care team can send the prescription electronically to the pharmacy of your choice. Prescriptions dispensed outside of Crossover will be billed according to your health insurance.

 

Locations Accordion with Tabs, Amazon Health Centers Example

Crossover serves our Amazonian’s everywhere virtually and in person with multiple Health Centers in the Dallas-Fort Worth area. Explore the map below to find a location near you.
Amazon Dallas-Fort Worth NHC locations in a Texas state shape vector
Dallas-Fort Worth NHCs

Dallas-Fort Worth NHCs

Crossover Locations in the Dallas-Fort Worth Area
Garland
Duncanville
Grapevine
Highcrest
Explore the map to see other locations near you

Crossover Garland

3630 N Shiloh Road Suite 202,
Garland, TX 75044

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Explore the map to see other locations near you

Crossover Duncanville

215 W. Camp Wisdom Road Suite 11,
Duncanville, TX 75116

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Explore the map to see other locations near you

Crossover Grapevine

1940 Enchanted Way Suite 101
Grapevine, TX 76051

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Explore the map to see other locations near you

Crossover Highcrest

4500 Mercantile Plaza Suite 204,
Fort Worth, TX 76137

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Tabbed Location with Intro Phoenix Health Centers Example

The following are Amazon Neighborhood Health Center locations
Maryvale
Tempe
Tolleson
Explore the map to see other locations near you

Crossover Maryvale

5251 West Campbell Ave Suite #200,
Phoenix, AZ 85031

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Explore the map to see other locations near you

Crossover Tempe

1847 E Southern Ave #3,
Tempe, AZ 85282

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Explore the map to see other locations near you

Crossover Tolleson

8343 W Van Buren Street Suite C-2,
Tolleson, AZ 85353

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

 

Three Column Quotes Feature, Amazon Example

“If you’re an employee of Amazon I highly recommend you & your family utilizing every medical benefit being offered here.”

“I am incredibly amazed by the service & quality at this (NHC at Crossover) facility.”

Two Column Info Block with Full Image Right, Get the Primary Healthcare Service You Deserve Example

One team of healthcare professionals working together—Primary healthcare, Physical Therapy, Mental Health, Coaching, Occupational Medicine, and Care Navigation.
The Be Well member community that embraces your own reimagined version of health—living your best life—and empowers achieving it.
Primary healthcare services delivered the way you need it—online, in person, or both—powered by technology to easily connect with your team.
Providers who deliver measurement-based care for better and faster health outcomes.
Affordable, fixed-cost care when you need it and for as long as you need it. No invoices, no paperwork, no surprises.
A Care Navigator for when you need to to see a specialist, get an x-ray, or find a medical office near your home or work.
happy smiling woman

Multi-Column Info Block, Occupational Medicine Example

Work Fitness Exams

Post-offer and annual physicals

DOT physicals

Drug and alcohol tests

Return to work clearances

Medical Surveillance Services

OSHA or employer-mandated health screenings

Annual audiometry, spirometry, and bloodwork

HazMat and HAZWOPER exams

Work-Related Injury and Illness Care

Initial care and first aid

Management of work-related injury and illness

Physical medicine

Referral management and care navigation

Preventive Visits

Ergonomic evaluations

Job coaching/conditioning

Work-related travel health and immunizations

Two Column Info Block with Feature Image Left and Centered Intro, Virtual and Hands-on Hybrid Healthcare Example

Anytime you have a health concern, you can easily reach your care team via a secure message on your phone or computer, or schedule a virtual visit with a video call. You can also schedule an in-person appointment with a member of your care team, if one of our centers is nearby. Whatever you may need, Crossover will guide you through every step of getting the right type of hybrid healthcare, at the right time. Without the hassles. Here is an example of a member journey, and how our virtual care team is able to meet you where you are.

True Hybrid Healthcare Is High-Quality Team-Based Care Everytime

No matter how you choose to get care from Crossover you will get personalized integrated care from the same care team, every time. Primary care, physical medicine, mental health, and health coaching are all available with both in-person and virtual care. Your hybrid healthcare team will work together to make sure that the care you are receiving is connected and seamless with no extra run-around. When you need in-person care outside of Crossover such as imaging or specialist care, our Care Navigators will help you make an in-network appointment in your community and coordinate all of the paperwork.

FAQ, Common Questions Example

All full-time, part-time, and seasonal Amazon employees (blue and white badges) and their family members (spouses & dependents ages 0 and up) are eligible to receive care from the NHCs at Crossover. Everyone can access our primary care and health coaching. However, some of our other services are only accessible if you are enrolled in an Amazon Health Plan. The NHCs are not open to the public and exclusively serve Amazon employees and their families.
Expect upfront billing and no hidden fees when receiving care. If you are enrolled in Amazon Benefits, preventive care, health coaching, lab work, and nurse visits are offered at no cost. All other services are never more than $45. On some of the Amazon health plans, virtual services are just $10. If you are not enrolled in Amazon Benefits, health coaching, lab, and nurse visits are offered at no cost. All other services are $45 per appointment. A complete fee and service schedule can be found above.
The choice is yours! You are not required to switch your primary care physician to use Crossover’s services. In fact, you can use Crossover in conjunction with your current physician to best meet your health needs or for the times you need quick, convenient attention.
FAQ Type 2 Example

General Questions

CROSSOVER SERVICES AND CARE TEAM

FAQ with Intro and Full Image Right, FAQs Example

Our unique approach was built to make hybrid healthcare super simple for our members. But, we get that you may have questions, or just want to be sure it’s a good fit for you. Here are a few of the most common questions.
No. Your Crossover membership is a complement to the health insurance you have now, not a replacement. Should you need care beyond what is offered from Crossover’s hybrid healthcare team, or require urgent or catastrophic medical treatment, your health insurance plan offers important financial protection. We recommend that you maintain adequate health insurance throughout your Crossover membership.
For members who have access to Crossover through an employer sponsored benefit, we work directly with your employer and insurance to cover your annual membership fee and the care services provided by Crossover. We will bill you for your visit fees, if any, or for other services that are not covered by your membership (such as specialty lab work or enhanced care services, like acupuncture or vision care) based on your benefits and insurance guidelines. For members with individual self-paid memberships, we do not accept your insurance. For all members, lab work and in-person referrals will be billed according to your health insurance guidelines. Should the Crossover team refer you to a provider outside of what Crossover offers, we will match you with a provider that is in-network for your specific health insurance plan.
Yes. We hire our own staff of board-certified, state-licensed doctors and other qualified care providers. When you activate your Crossover membership, you will be connected with a designated care team with expertise in primary care (doctor and nurse), physical therapy, mental health, nutrition, fitness, and care coordination.
With most telemedicine providers, you get a new doctor for every visit—making it difficult to have meaningful conversations about your ongoing medical needs. With Crossover, you will see the same primary care doctor, mental health therapist, physical therapist, and health or fitness coach each time you need care. Moreover, your Crossover hybrid healthcare team will proactively reach out to you to be sure you are feeling better, answer questions about your care plan, and help maintain a healthy lifestyle. Unlike telemedicine providers, the Crossover care model supports long-term relationships that ultimately result in better health outcomes.
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Two Column Info Block Centered with Media Left, DIB in Action Example

Leadership Series: Transgender Visibility Day 2022
On March 31, Helena Blakemore a disabled artist, activist, and trans woman, was invited to share her story and advocacy in a special event with Crossover employees. After Helena’s own transition in 2006, she has navigated through several barriers around accessing gender affirming healthcare. Her personal perspective educates all people on where trans people come from and how society can continue to grow allyship and representation for trans individuals.
Leadership Series: "Black Man in a White Coat"
DIB hosted a talk with NY Times bestselling Black author Damon Tweedy, MD and Crossover employees to share his personal story as a medical student and doctor.
REAL Challenge
The focus for the REAL (Rally for Equity, Allyship, and Leadership) Challenge is instructor-led, group activity based open conversations about the intersection of identities.

Simple Text, We Walk the Talk Example

We not only celebrate our diverse workforce at Crossover, but we also embrace inclusivity and belonging through representation and action in primary healthcare. Each year, employees across all teams have the opportunity to serve on the Diversity, Inclusion, and Belonging team, called DIB. The DIB team curates speakers to help facilitate open BIPOC dialog, sponsors group challenges to share unique ethnic and LGBTQ+ experiences and provides scholarships and awards for employees who exemplify the core mission of DIB.

Two Column Info Block with Full Image Flex, The Crossover Member Experience Example

woman having her blood pressure checked by doctor at an in-person visit

Get well

Our members love us—we have an average 93% satisfaction score—because they are getting and staying healthy without the hassles. Here’s how:

One designated care team working together
A Be Well member community that goes beyond sick care
Many whole-body care services, all in one place
One fixed membership fee. No patient paperwork or billing
Online conversations with your team anywhere, anytime
End-to-end guidance—online and in person