Primary Care
Louisville
Welcome to the Neighborhood Health Centers at Crossover Louisville
It’s easy for Amazon employees, spouses, and their children to get quality, affordable healthcare. Our Neighborhood Health Centers (NHCs) at Crossover are exclusively for you. The care team is available online and in person. We offer a wide range of health services and visits are never more than $45. Watch the video to see for yourself.
Quick Links
What’s New at the NHCs at Crossover
Mental Health Awareness Month
We’re here to help you improve your relationships, provide simple strategies for self-care, and guide your mental health journey to discover a happier, healthier you.
Feeling “Blah?” You Could Be Languishing
Languishing is a flat state where you’re not sad, but you’re not flourishing either. If that sounds like you, log in to connect with a Mental Health provider and activate your five free visits through your Resources for Living EAP benefit.
Mental Health Awareness Month
We’re here to help you improve your relationships, provide simple strategies for self-care, and guide your mental health journey to discover a happier, healthier you.
Feeling “Blah?” You Could Be Languishing
Languishing is a flat state where you’re not sad, but you’re not flourishing either. If that sounds like you, log in to connect with a Mental Health provider and activate your five free visits through your Resources for Living EAP benefit.
Services
In Person =
Virtual =
Pediatric Care
Mental Health
Health Coaching
Physical Therapy
Prescriptions
Lab Work
NHCs Near You
Crossover serves our Amazonian’s everywhere virtually and in person with multiple Health Centers in the Louisville area. Explore the map below to find a location near you.
Louisville NHCs
Explore the map to see other locations near you
Crossover Jeffersonville
434 Patrol Road Suite 220,
Jeffersonville, IN 47130
Hours of Operation
Monday – Friday | 7am – 9pm
Saturday – Sunday | 9am – 5pm
Contact
Explore the map to see other locations near you
Crossover Ridge Park
4813 Dixie Highway,
Louisville, KY 40216
Hours of Operation
Monday – Friday | 7am – 9pm
Saturday – Sunday | 9am – 5pm
Contact
Fees
Enrolled in an Amazon Health Plan?
In-Network, Shared Deductible, Standard plans
Service
Cost
Health Coaching
(For ages 18 and older)
$0
Preventative Care
(For ages 12 and older)
$0
Sick Care
(same-day or next day for all ages)
$25*/10**
Primary Care
(For ages 12 and older)
$25*/10**
Mental Health
(For ages 18 and older)
$25*/10**
Physical Medicine
(For ages 18 and older)
$25*/10**
*In Person
**Virtual
Not Enrolled in an Amazon Health Plan?
Self Pay
Service
Cost
Health Coaching
(For ages 18 and older)
$0
Preventative Care
(For ages 12 and older)
$45
Sick Care
(same-day or next day for all ages)
$45
Primary Care
(For ages 12 and older)
$45
Mental Health*
(For ages 18 and older)
$45
*5 free visits through your Resources for Living EAP benefit
Health Savings Plan
Service
Cost
Health Coaching
(For ages 18 and older)
$0
Preventative Care
(For ages 12 and older)
$0
Sick Care
(same-day or next day for all ages)
$45/4.50*
Primary Care
(For ages 12 and older)
$45/4.50*
Mental Health
(For ages 12 and older)
$45/4.50*
Physical Medicine
(For ages 18 and older)
$45/4.50*
*All visits (in-person and virtual) are $45 until deductible is met. Once met, visits are $4.50
What our members say…
Common Questions
All full-time, part-time, and seasonal Amazon employees (blue and white badges) and their family members (spouses & dependents ages 0 and up) are eligible to receive care from the NHCs at Crossover. Everyone can access our primary care and health coaching. However, some of our other services are only accessible if you are enrolled in an Amazon Health Plan. The NHCs are not open to the public and exclusively serve Amazon employees and their families.
Expect upfront billing and no hidden fees when receiving care. If you are enrolled in Amazon Benefits, preventive care, health coaching, lab work, and nurse visits are offered at no cost. All other services are never more than $45. On some of the Amazon health plans, virtual services are just $10. If you are not enrolled in Amazon Benefits, health coaching, lab, and nurse visits are offered at no cost. All other services are $45 per appointment. A complete fee and service schedule can be found above.
The choice is yours! You are not required to switch your primary care physician to use Crossover’s services. In fact, you can use Crossover in conjunction with your current physician to best meet your health needs or for the times you need quick, convenient attention.
No, Amazon will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover Health does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.