Putting Care Back into Healthcare

Higher Quality. Better Experience. Lower Cost. Remarkable Outcomes.

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We Make Healthcare Simple and Affordable

Crossover has reimagined care delivery. Our proprietary Care Platform is the foundation of our care model. It’s designed to take a collaborative, holistic approach focused on whole person health and wellness that’s proven to deliver better quality, experiences, and outcomes at lower costs.

Members Love Us

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93% “love” the primary healthcare services

Comprehensive Care in One Place

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%

81% consider us their “medical home”

Lower Costs

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15% reduction in total healthcare costs

Accessible Care

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50 state virtual network of providers

Flexible Services Designed to Work For You

We partner with you to create innovative and flexible solutions for your biggest healthcare headaches.

Primary Care

Holistic, team-based care that’s designed to focus on whole person health and well-being.

Physical Medicine

Physical Therapists and Chiropractors help treat, manage, and improve pain from injury, illness, or surgery.

Mental Health

Treatment and support from trained therapists for a wide range of mental and emotional health issues.

Health Coaching

Expert support, guidance, and motivation to improve lifestyle habits via personalized plans.

Care Navigation

Seamless end-to-end clinical support and referral management for members at every step of their care journey.

Occupational Medicine

Keep your workforce healthier with Occupational Medicine that’s integrated with Advanced Primary Care.

Additional Services

Referral Management

Seamless Referral Management

Our Care Navigators work with members to find them high-quality care outside of Crossover as needed. This includes concierge referrals to the lowest cost, highest quality, in-network specialists available.

Care Channel

Virtual
Member Support

Member Support Services

As part of our Care Team led Navigation, members get seamless support throughout their Crossover care journey for things like scheduling and questions about Crossover, which helps provide an enhanced in-person experience.

Care Channel

In Person

Virtual
Crossover App

The Crossover App Enables Better Outcomes

We designed our proprietary tech to support and enable our care model to deliver remarkable results and provide a seamless, holistic experience.
What the Crossover Health App Offers
- App is customized to each client’s offering
- Members get the right Care Team at the right time
- Providers see relevant clinical data that drives decision-making
- Members access care on their terms–messaging, video visits, in-person scheduling
Care Channel

Virtual
Member Engagement

We Drive Member Engagement

Our dedicated Engagement Team proactively connects with members to boost awareness and use of Crossover’s services.

Care Channel

In Person

Virtual
Medication Dispensing

Same-Day Prescriptions

Crossover is able to fill some medications onsite. If we can’t, we’ll send the prescription to the member’s pharmacy of choice.

Care Channel

In Person
Regional Clinic Oversight

Regional Clinic Oversight

Crossover will review, monitor, develop strategies for, and oversee the medical protocols at our caresites to ensure providers are properly educated and compliant so members receive the best care possible.

Care Channel

In Person

Virtual
Be Well Self-Care

Member Education + Self-Care Resources

All members get access to Be Well, our extensive online content library full of expert information on a wide range of health-related issues plus podcasts, fitness classes, recipes, and much more.

Care Channel

Virtual
In-House Labs

Get Labs Done In-House

Crossover providers can perform blood draws and certain diagnostic tests during visits. Which means less hassle and headaches for members.

Care Channel

In Person
Population Health

Improve Your Overall Population Health

Our care platform treats the whole person vs. just disease. This allows employers to deliver health equity and benefits parity to their entire populations, resulting in better overall health and faster resolution of issues.

Care Channel

In Person

Virtual
Account Management

Dedicated, Hands-On Account Management Support

We’re your partners at every step. Our Customer Success Management Team prides itself in making sure our clients’ needs are met. Each client has a dedicated Account Manager who will work closely with them to ensure success.

Care Channel

In Person

Virtual
Reporting & Insights

Evidence-Based Approach

Our proprietary tech allows us to collect a wide range of data on our members, care model, and outcomes. We share regular reporting & insights internally and with clients as part of our commitment to evolution, adaptability, and improvement.

Care Channel

Virtual

Learn More About Primary Care

Experience Health As It Should Be

Integrated Care

At Crossover, members are surrounded by an interdisciplinary Care Team inclusive of Primary Care, Physical Medicine, Coaching, Mental Health, Care Navigation, and Occupational Medicine. The Crossover magic happens when our Care Team collaborates to help members on their health and wellness journeys.

Health Center Transitions: Honest Perspectives on Switching to a New Partner

For many employers, the prospect of changing health center partners can...

Independent Review of Crossover Health Study Methodology

Crossover Health contracted with Optum to conduct an independent review of a study performed in 2022 regarding the...

Read the Whitepaper

Pioneering Advanced Primary Care in North Dakota

HealthyDakota Mutual Holdings announced today plans to launch a new Advanced Primary Care clinic network...

Read the Press Release

Your Health, Your Way

Already a member? Log in to schedule an appointment, message your Care Team, and more.

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