Experience the Crossover Difference:

Same or next-day appointments with no waiting
Many primary care services all under one roof
Schedule appointments online

What we offer Comcast Employees:

Walk-Through

Common Questions

  • How does a Crossover membership work?
    As a member of Crossover Health, your employer has paid your annual membership fee. This gives you access to all of the health services at the Crossover Health clinic. You only pay the required co-pay amount, if any, at the time of your appointment as noted on the fee schedule for this employee health benefit. Some fees for our services will vary based on your deductible maximum out-of-pocket status, and all of this is kept current on your secure Crossover account so that you are charged accurately. In short, there is no complicated paperwork or insurance submissions with this benefit.
  • Can I keep seeing my current doctor?
    The choice is yours! You are not required to switch your primary care physician to use our services. In fact, you can use us in conjunction with your current physician and you don’t need a doctor’s referral to see our Active Care providers (Chiropractic, Physical Therapy and Acupuncture).
  • Will my employer have access to my health information?
    Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.
  • Can I use my Health Savings Account (HSA) at Crossover Health?
    Yes. Crossover Health is just like any other participating in-network provider. It is important to note that the Crossover Health fixed co-pay, when applicable, is the pre-negotiated rate for our company and you are required to make the payment at the time of your appointment. There are no further discounted rates through HSA, as this is a contractual membership model. You can pay by credit or debit card, including funds from your Health Savings Account (HSA). HSA payments are not permitted for massage services.
  • How are purchases for lenses and frames in the VSP-affiliate dispensary made?
    For Crossover Health members, the onsite VSP vision center can place your order for lenses and/or frames through your VSP plan. Lenses/frames may be purchased out-of-pocket if you don’t have VSP or you have exhausted your VSP benefit for the year.

@ Midtown

(646) 849-4146
25 W 45th Street, 11th Floor
New York, NY 10036
midtown@crossoverhealth.com

@ Comcast NBCUniversal

(212) 664-2322
30 Rockefeller Plz., Room 924E-4
New York, NY 10112

WE’RE HERE TO HELP

Use the button below for a quick response to any questions or concerns. Eligible for our services? To activate your account or book your next visit, use the login/sign up link at the top of this page.