HEALTHCARE FOR HP EMPLOYEES

Welcome to Crossover Health

Crossover’s dedicated teams of medical providers deliver primary care, physical therapy, mental health support, health coaching, care navigation, and more. Get the care you need—whenever you need it —with Crossover.

Who’s Eligible?

Employees enrolled in an HP sponsored medical plan and their covered spouse and dependents age 18 and over, in the Bay Area, are eligible to access all Crossover Health Centers located throughout the Bay Area.

A Holistic Approach to Health Care

Crossover Health member during a medical exam with a Crossover Care provider in Austin, Texas

Primary Features

The Bay Area Nearsites are here to treat you and your spouse/dependents ongoing health concerns, facilitate care with onsite and external providers, and offer a holistic approach to health care. The care model allows providers to spend more time with you than in typical medical offices, arrange lab work onsite,call in prescriptions for pick-ups and refills, and offer 24-hour on-call service.

Free annual physicals and onsite labs - Complete your KYHN screening
Your care, when you need it: Schedule in-person and virtual appointments or send a message to your care team.
Quick access to doctor and nurse appointments
Online scheduling, results, and feedback
Holistic care to address all your health needs
No bills

Complete Your KYHN Screening

With Crossover, you can complete your Know Your Health Numbers screening when you complete your Annual physicals. By completing this screening during your annual physical, not only do you qualify to receive your HP incentive, but you streamline the process and ensure these important metrics are reviewed and interpreted by your provider right away. Getting started is easy!

Exam room blood pressure member experience
  1. Sign up for your account or log-in at care.crossoverhealth.com
  2. Click “Get Care Now”
  3. Select the clinic you’d like to schedule your visit at
  4. Follow the prompts to schedule your Annual Physical

When booking an appointment, be sure to bring the required form with you to the visit. You can access the form when connected to the HP network.

Services

Crossover’s Care Team works together across Primary Care, Physical Therapy, Mental Health, Chiropractic Care, Health Coaching, Acupuncture, and Care Navigation to support all your care needs.

Primary Care

Get care for illnesses and chronic conditions, complete preventive screenings and annual physicals, request labs.

Mental Health

Get added support for life’s challenges and learn to thrive, even in uncertain or difficult times.

Physical Medicine

Heal body aches and pains and learn ways to reduce or prevent injury in your everyday activities.

Health Coaching

Work with a coach on nutrition, fitness, and setting and achieving goals for a healthy lifestyle.

Care Navigation

If you need services outside of Crossover, we’ll connect you to quality specialists and schedule appointments.

A Closer Look at Services

  • Primary Care
  • Mental Health
  • Physical Therapy
  • Care Navigation
  • Health Coaching
  • Chiropractic Care
  • Acupuncture
  • Optometry
  • Be Well Self Care

Fees

All Health Plans
Service
Cost
Annual Physical/Well Woman
$0

Primary Care Visit

$90 (Deductible)/
$18 (Co-Insurance)

Health Coaching

$5 (Deductible)/
$1 (Co-Insurance)

Mental Health

$20 (Deductible)/
$4 (Co-Insurance)

Physical Therapy

$40 (Deductible)/
$8 (Co-Insurance)

Acupuncture

$40 (Deductible)/
$8 (Co-Insurance)

Chiropractic Care

$40 (Deductible)/
$8 (Co-Insurance)

Optometry
N/A
HP Flat Fee
Service
Cost
Annual Physical/Well Woman
$0
Primary Care
$5
Health Coaching
$5
Mental Health
$5
Physical Therapy
$10
Acupuncture
$10
Chiropractic Care
$10
Optometry
$10

Bay Area Health Center Locations

Location and Contact Information for the Crossover Bay Area Health Center Locations
Explore the map to see other bay area locations.

Address

1080A La Avenida St.
Mountain View, CA 94043

Hours of Operation

Monday – Friday | 8am – 5pm

Saturday – Sunday | Closed

Contact

Phone: 1-650-772-6131

Explore the map to see other bay area locations.

Address

323 Soquel Way
Sunnyvale, CA 94085

Hours of Operation

Monday – Friday | 8am – 5pm

Saturday – Sunday | Closed

Contact

Phone: 1-408-665-3728

Explore the map to see other bay area locations.

Address

49 Stevenson St, 14th Floor,
San Francisco, CA 94105

Hours of Operation

Monday – Friday | 8am – 5pm

Saturday – Sunday | Closed

Contact

Phone: 1-415-963-0573

Explore the map to see other bay area locations.

Address

2371 Owen St.
Santa Clara, CA 95054

Hours of Operation

Monday – Friday | 8am – 5pm

Saturday – Sunday | Closed

Contact

Phone: 1-408-708-0204

Featured by Crossover

Crossover Health Mobile App

Download the Crossover Health App

Reach your care team on the go, check in for visits, make payments, and more. Not a member yet? You can download the app and create an account to get started.

As a member of Crossover Health, HP has paid your annual membership fee. This gives you access to all of the health services we provide at the Crossover Health clinic. Furthermore, you will never receive a bill from us. You only pay the required co-pay amount, if any, at the time of your appointment as noted on the fee schedule for this employee health benefit. Some fees for our services will vary based on your deductible maximum out-of-pocket status, and all of this is kept current on your secure Crossover account so that you are charged accurately. In short, there is no complicated paperwork or insurance submissions with this benefit.
The choice is yours! You are not required to switch your primary care physician to use our services. In fact, you can use us in conjunction with your current physician and you don’t need a doctor’s referral to see our Active Care providers (Chiropractic, Physical Therapy and Acupuncture).
Yes. Crossover Health is just like any other participating in-network provider. It is important to note that the Crossover Health fixed co-pay, when applicable, is the pre-negotiated rate for our company and you are required to make the payment at the time of your appointment. There are no further discounted rates through HSA, as this is a contractual membership model. You can pay by credit or debit card, including funds from your Health Savings Account (HSA). HSA payments are not permitted for massage services.
Employees enrolled in an HP sponsored medical plan and their covered spouse and dependents age 18 and over, in the Spring area, are eligible to access Crossover Spring and Crossover Bay Area Health Centers if traveling in the area.
No, your employer will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.