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Louisville

Welcome to the Neighborhood Health Centers at Crossover Louisville

It’s easy for Amazon employees, spouses, and their children to get quality, affordable healthcare. Our Neighborhood Health Centers (NHCs) at Crossover are exclusively for you. The care team is available online and in person. We offer a wide range of health services and visits are never more than $45. Watch the video to see for yourself.

What’s New at the NHCs at Crossover

Hiking woman with backpack overlooking river canyon vista during magic hour.

Feeling stressed or overwhelmed?

Struggling to be present, eat well, or stay active? Our Stress blog explains signs of burnout and helpful practices for stress management. We’re here to help you keep stress under control so your mind and body feel better.

Close up of man face a eating donut.

Are You Stress Eating?

About 40% of us eat more when we feel stressed. If you crave lots of salty, sweet, or fatty foods, practicing mindful eating helps keep you in check. Connect with a Health Coach to learn more about healthy habits that can work for you.

Woman sitting on couch with hands on back of neck in distressed posture

Soothe Stress in Simple Ways

Stress can cause troublesome health issues in both mind and body. A Crossover Health Coach explains how we may physically react to stress and offers three simple, quick actions to ease its grip for a relaxation response.

Hiking woman with backpack overlooking river canyon vista during magic hour.

Feeling stressed or overwhelmed?

Struggling to be present, eat well, or stay active? Our Stress blog explains signs of burnout and helpful practices for stress management. We’re here to help you keep stress under control so your mind and body feel better.

Close up of man face a eating donut.

Are You Stress Eating?

About 40% of us eat more when we feel stressed. If you crave lots of salty, sweet, or fatty foods, practicing mindful eating helps keep you in check. Connect with a Health Coach to learn more about healthy habits that can work for you.

Woman sitting on couch with hands on back of neck in distressed posture

Soothe Stress in Simple Ways

Stress can cause troublesome health issues in both mind and body. A Crossover Health Coach explains how we may physically react to stress and offers three simple, quick actions to ease its grip for a relaxation response.

NHCs Near You

Crossover serves our Amazonian’s everywhere virtually and in person with multiple Health Centers in the Louisville area. Explore the map below to find a location near you.
Amazon Louisville NHC locations in a Texas state shape vector
Louisville NHCs
Jeffersonville
Ridge Park
Explore the map to see other locations near you

Crossover Jeffersonville

434 Patrol Road Suite 220,
Jeffersonville, IN 47130

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

Explore the map to see other locations near you

Crossover Ridge Park

4813 Dixie Highway,
Louisville, KY 40216

Hours of Operation

Monday – Friday | 7am – 9pm

Saturday – Sunday | 9am – 5pm

Contact

1-888-854-1397

Fees

Enrolled in an Amazon Health Plan?
In-Network, Shared Deductible, Standard plans
Service
Cost

Health Coaching
(For ages 18 and older)

$0

Preventative Care
(For ages 12 and older)

$0

Sick Care
(same-day or next day for all ages)

$25*/10**

Primary Care
(For ages 12 and older)

$25*/10**

Mental Health
(For ages 18 and older)

$25*/10**

Physical Medicine
(For ages 18 and older)

$25*/10**

*In Person
**Virtual

Not Enrolled in an Amazon Health Plan?
Self Pay
Service
Cost

Health Coaching
(For ages 18 and older)

$0

Preventative Care
(For ages 12 and older)

$45

Sick Care
(same-day or next day for all ages)

$45

Primary Care
(For ages 12 and older)

$45

Mental Health*
(For ages 18 and older)

$45

*5 free visits through your Resources for Living EAP benefit

Health Savings Plan
Service
Cost

Health Coaching
(For ages 18 and older)

$0

Preventative Care
(For ages 12 and older)

$0

Sick Care
(same-day or next day for all ages)

$45/4.50*

Primary Care
(For ages 12 and older)

$45/4.50*

Mental Health
(For ages 12 and older)

$45/4.50*

Physical Medicine
(For ages 18 and older)

$45/4.50*

*All visits (in-person and virtual) are $45 until deductible is met. Once met, visits are $4.50

What our members say…

“If you’re an employee of Amazon I highly recommend you & your family utilizing every medical benefit being offered here.”

“I am incredibly amazed by the service & quality at this (NHC at Crossover) facility.”

Common Questions

All full-time, part-time, and seasonal Amazon employees (blue and white badges) and their family members (spouses & dependents ages 0 and up) are eligible to receive care from the NHCs at Crossover. Everyone can access our primary care and health coaching. However, some of our other services are only accessible if you are enrolled in an Amazon Health Plan. The NHCs are not open to the public and exclusively serve Amazon employees and their families.
Expect upfront billing and no hidden fees when receiving care. If you are enrolled in Amazon Benefits, preventive care, health coaching, lab work, and nurse visits are offered at no cost. All other services are never more than $45. On some of the Amazon health plans, virtual services are just $10. If you are not enrolled in Amazon Benefits, health coaching, lab, and nurse visits are offered at no cost. All other services are $45 per appointment. A complete fee and service schedule can be found above.
The choice is yours! You are not required to switch your primary care physician to use Crossover’s services. In fact, you can use Crossover in conjunction with your current physician to best meet your health needs or for the times you need quick, convenient attention.
No, Amazon will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover Health does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.
Questions?

Give us a call at 1-888-854-1397