Primary Care
Detroit
Welcome to the Neighborhood Health Centers at Crossover Detroit
It’s easy for Amazon employees, spouses, and their children to get quality, affordable healthcare if you’re enrolled in an Amazon sponsored health plan. The care team is available online and in person. We offer a wide range of health services and visits are never more than $45. Watch the video to see for yourself.
Quick Links
What’s New at Your NHC
Take a New Year Pause
There’s no sense in pressuring yourself with drastic resolutions to start the year. Take space to consider how the year went, how you’re feeling in mind and body, and what your long-term goals are. Check in with your Primary Care Team to get a full picture of health and make a plan for lasting wellness in 2025.
New hours at the Neighborhood Health Centers at Crossover
The NHCs at Crossover have new hours to ensure we are able to provide the best care when our members most often visit.
Monday-Friday 8 am-5 pm
Saturday-Sunday Closed
Reflect and Reset
How are you feeling? What are you grateful for? Do you have goals for the New Year? If you need inspiration, our Instagram post will help you think about where you are now and where you want to go. Taking a thoughtful and intentional approach to developing healthy habits will set you up for longterm success.
Take a New Year Pause
There’s no sense in pressuring yourself with drastic resolutions to start the year. Take space to consider how the year went, how you’re feeling in mind and body, and what your long-term goals are. Check in with your Primary Care Team to get a full picture of health and make a plan for lasting wellness in 2025.
New hours at the Neighborhood Health Centers at Crossover
The NHCs at Crossover have new hours to ensure we are able to provide the best care when our members most often visit.
Monday-Friday 8 am-5 pm
Saturday-Sunday Closed
Reflect and Reset
How are you feeling? What are you grateful for? Do you have goals for the New Year? If you need inspiration, our Instagram post will help you think about where you are now and where you want to go. Taking a thoughtful and intentional approach to developing healthy habits will set you up for longterm success.
Services
In Person =
Virtual =
Mental Health
Health Coaching
Physical Medicine
Prescriptions
Lab Work
NHCs Near You
Crossover serves our Amazonian’s everywhere virtually and in person with multiple Health Centers in the Detroit area. Explore the map below to find a location near you.
Detroit Health NHCs
Explore the map to see other locations near you
Crossover Royal Oak
424 E. 4th Street, Suite 100,
Royal Oak, MI 48067
Hours of Operation
Monday – Friday | 8am – 5pm
Saturday – Sunday | Closed
Contact
Explore the map to see other locations near you
Crossover Westland
2118 S Wayne
Westland, MI 48186
Hours of Operation
Monday – Friday | 8am – 5pm
Saturday – Sunday | Closed
Contact
Fees
Basic, Enhanced, or Premium Plans* Kaiser HMO**
Service
Cost
Health Coaching
For ages 18 and older
$0
Annual Checkups and Physicals
For ages 18 and older
$0
Sick Care (same-day or next-day)
for adults and children of all ages
$25 In-Person/
$10 Virtual
Primary Care
For ages 18 and older
$25 In-Person/
$10 Virtual
Physical Therapy, Chiropractic Services
For ages 18 and older
$25 In-Person/
$10 Virtual
Mental Health
For ages 18 and older
$25 In-Person/
$10 Virtual
6 free visits through Resources for Living
*Aetna, Premera, Cigna
**California Only
Health Savings Plans***
Service
Cost
Health Coaching
For ages 18 and older
$0
Annual Checkups and Physicals
For ages 18 and older
$0
Sick Care (same-day or next-day)
for adults and children of all ages
$45 (Deductible)/
$4.50(Co-insurance)
Primary Care
For ages 18 and older
$45 (Deductible)/
$4.50(Co-insurance)
Physical Therapy, Chiropractic Services
For ages 18 and older
$45 (Deductible)/
$4.50(Co-insurance)
Mental Health
For ages 18 and older
$45 (Deductible)/
$4.50(Co-insurance)
6 free visits through Resources for Living
***Aetna or Premera
What our members say…
Common Questions
Any Amazon employees, their spouse, and children enrolled in an Amazon sponsored Aetna, Premera, Cigna, or Kaiser plan can access the NHCs at Crossover.
Expect upfront billing and no hidden fees when receiving care. If you are enrolled in Amazon Benefits, preventive care, health coaching, lab work, and nurse visits are offered at no cost. All other services are never more than $45. On some of the Amazon health plans, virtual services are just $10. If you are not enrolled in Amazon Benefits, health coaching, lab, and nurse visits are offered at no cost. All other services are $45 per appointment. A complete fee and service schedule can be found above.
The choice is yours! You are not required to switch your primary care physician to use Crossover’s services. In fact, you can use Crossover in conjunction with your current physician to best meet your health needs or for the times you need quick, convenient attention.
No, Amazon will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover Health does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.