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Independent Review of Crossover Health Study Methodology

Crossover Health contracted with Optum to conduct an independent review of a study performed in 2022 regarding the effectiveness of their model of care at employer campus settings. Crossover utilized a pair of methodologies in their study based on the data available to them at the time. The primary portion of the study utilized a Difference-in-Differences methodology to examine the cost impact of their services before and after the implementation of their on-site clinics at two employer campuses.

A secondary study compared costs of care for engaged users of Crossover’s clinics to controls developed using propensity matching and identified service categories where Crossover’s clinics were producing cost savings. Crossover presented the results of the studies along with supporting documentation and diagnostic data for Optum to review.

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