WHAT YOU GET

The Crossover Member Experience

We’re obsessed with designing an experience you’ll love.

Your health. Your way.

At Crossover, we’re hyper-focused on all of the factors that affect your overall health and wellbeing. As a member, you’ll have multi-channel access to care from a passionate team of providers via messaging, video visits, phone, and in-person appointments at our health centers.

The Crossover member experience

Get well

Our members love us—we have an average 93% satisfaction score—because they are getting and staying healthy without the hassles. Here’s how:

One designated care team working together
A Be Well member community that goes beyond sick care
Many whole-body care services, all in one place
One fixed membership fee. No patient paperwork or billing
Online conversations with your team anywhere, anytime
End-to-end guidance—online and in person

Be Well

At Crossover, we believe that “not sick is not good enough.” That’s why you can dive into our Be Well community for everyday health and wellbeing no matter where you are on your personal health journey. Built exclusively for Crossover members by Crossover providers, you’ll find self-care inspiration, programs to help you improve your health (everything from Acne to Quitting Tobacco), free on-demand fitness videos, plus, podcasts and videos on relevant, timely topics. We’ll keep it fresh by adding member events and interest groups regularly. So, join the movement for living your best life by interacting with a whole community of like-minded people who will motivate and support you.

Watch video about Be Well

Stay well

Once we graduate from our pediatrician, the idea of being “up to date” with preventive screenings often gets de-prioritized. Every adult needs health screening and lifestyle reminders to sustain good health. But, it’s not always clear what needs to be done, what screenings are due, and when the right time is. Our Primary Healthcare model not only addresses your complete preventive care needs, but we also keep a close eye on what impacts your total health—such as your environment and behaviors. We identify these social determinants of health and use clinical assessments to check in with you. By delivering customized, whole-person care, we help you live your best life, now and into the future.

It’s hard to explain. I just know that
I’m finally able to focus on me because
my Crossover team makes it so easy.”

— Crossover Member, Tampa Bay

Meet Crossover

Your doctor-led care team, available on your time. We’re your first stop, and often only stop, to get the care you need.

I need a doctor

When you can conveniently connect with a trusted care team, you won’t have to miss out on life’s important moments.

Every step of the way

Message us anytime, and we’ll guide you through every step to getting care right away, and for as long as you need care.