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We’re here for you

Breaking down the barriers to accessible, affordable, and high quality health that we all deserve.

Member Support

If you need care or want to talk to your care team, go here.
You will be asked to sign in.

If you want to activate your Crossover membership, go here.
You can set up your account.

If you are an Amazon employee or dependent and would like to contact your Neighborhood Health Center,
please call
1-888-854-1397 or go here.

If you want to learn about or purchase a Crossover membership for yourself or a family member, go here.

If you have purchased an individual membership you can sign in here, or call us for assistance at 866-271-3589.

If you need help to sign in to your account, go here to select the ‘forgot password’ link.

If you need other assistance from a Crossover representative, email us.

If you want to see our Frequently Asked Questions, go here. 

Contact by Location

Crossover Corporate Headquarters

101 W Avenida Vista Hermosa #120,
San Clemente, CA 92672
(949) 891-0328

Health Centers

(on-campus locations are not listed)
Location Number
Amazon Neighborhood Health Centers (888) 854-1397
Mountain View, CA (650) 772-6131
San Francisco, CA (415) 963-0573
Santa Clara, CA (408) 708-0204
New York, NY (646) 849-4146
Las Colinas, TX (469) 351-6136
Spring, TX (346) 275-1600

 

Everyone Else

Careers

If you want to join our team or know what it’s like to work at Crossover, go here

To verify employment, we have partnered with TheWorkNumber.com from Equifax to provide automated employment and income verifications online 24 hours a day. Crossover’s employer code is 28708.

 

Media Inquiries

If you want to visit our Newsroom or view our Media Resources, go here

If you want to get in touch with our Communications team, email us.

 

Crossover Business Partners

If you are interested in Crossover for your employees, go here

If you are a Broker and want to learn more about Crossover, go here

If you are a Health Plan and want to learn more about Crossover, go here

If you are a vendor or service who would like to get in touch, email us