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Outcomes-first Health Plans: Optimal Health and Lower Costs

Crossover’s health plans are leading innovation in health benefit design with an integrated team-based care model combined with a value-based payment model.

Commercial Advantage for Health Plans

When you link the hybrid care model to the payment model to the outcomes model, you can deliver better primary healthcare for the commercial population, akin to what works effectively for Medicare Advantage.
When healthcare plan providers are incentivized to deliver the right care and outcomes are measured, everyone wins.

Connect with us to learn how Crossover can reduce your organization's healthcare costs.

Advanced Primary Health Plans
Primary Care is the only component of healthcare plans where an increased supply is associated with better population health and more equitable outcomes. That’s why we make it easy for our members to establish trusted relationships, not only with their Primary Care Provider, but with a dedicated interdisciplinary Care Team - for each and every member - inclusive of Primary Care, Physical Therapy, Mental Health, Coaching, Occupational Medicine, and Care Navigation. What’s more, that’s all available through a hybrid care experience, allowing members to be seen in person, virtually, and via asynchronous text messaging for support and follow-ups between visits. A connected Care Team focused on the member closes care gaps, improves outcomes, and reduces costs.
Innovation in benefit design
We’re at the forefront of meaningful healthcare change. In collaboration with Aetna, Crossover is enabling Seattle-area plan sponsors to be among the first in the country to experience Advanced Primary Health. The collaboration grew from a shared vision to be at the forefront of meaningful healthcare change centered on better primary care access to achieve lower healthcare costs. This innovative benefit integrated into a health plan goes beyond basic primary care and sick care. Read how we’re working with Aetna to create the first-of-its-kind agreement between a payer and a national medical group.
Value for health plan sponsors and employers
At a time when healthcare costs continue to climb, employers should be able to confidently count on high-quality, integrated healthcare plan delivery that helps improve health outcomes—delivered affordably. By linking the care model with a fixed-fee, value-based payment model, and a direct link to the outcomes model, lower healthcare spending can be achieved.

Proven Health Plan outcomes

Our Primary Health model is designed to drive engagement where it matters most—with the member. Here are some of the ways Crossover Health has shifted the cost equation and changed the way members of some of the world’s most influential companies use healthcare plans:


93% of our members “love” the care they receive at Crossover


81% of Crossover members consider us their medical home


Crossover’s health plan delivers an average of 15% reduction on total healthcare costs


Crossover care teams are licensed in 50 states to provide care online

Our partners

Are you an employer or broker interested in touring a Crossover Health Center?

Are you an employer or broker interested in touring a Crossover Health Center?

Discover the innovations of health and wellness at a Crossover Health Center. We invite employers to explore our cutting-edge facility, where we've reimagined healthcare plans for the workforce. Join us for a personalized tour and witness how our integrated approach fosters healthier, happier, and more engaged employees. Let's shape the future of employee wellness together.

What our partners are saying

Nina McQueen

…we couldn’t be happier with the results. I can say without hesitation our employees love it, and their health and wellbeing is moving in a positive direction.

— Nina McQueen Vice President, Global Benefits & Employee Experience at LinkedIn